We want to make your shopping experience with XO Sports as enjoyable of an experience as possible. If you want to return a product, you may do so within 30 days of purchase. We will issue credit for the product returned to your credit card account. We will reimburse you for the shipping charges if we made a shipping error or if the product is defective.     1. Please include the packing slip with your return. Indicate on the packing slip the items being returned and a reason for the return.     2. If you cannot find the packing slip, please write us stating the reason for your return and a phone number for how to reach you. Using any UPS shipper or mail, send your return to: Return Goods Department Dixie Sporting Goods Co c/o XO Sports 2400 Westwood Ave. Richmond, VA  23230     3. Please call our toll free number and direct any questions to our XO Xperts at 1-866-496-4327. 100% Satisfaction Guaranteed!